Finally, I've got my internet connected at home after waiting for a whole freaking month!!! Apparently my application for broadband got lost/rejected/eaten (I have no idea what happened to it since the Optus representative only told me the application disappeared) so I had to wait even longer.
Originally I was supposed to wait for about 2 weeks or 10-14 working days. That was fine with me.
Then the 2 weeks passed...
I made an inquiry and found out about my application. The guy apologized and said that they "escalated" my application so that it could be done in 24hrs. But this didn't happen.
I made a few more calls, stating my dissatisfaction (I was so angry that my housemate was scared...) and I wanted a definite answer.
The guy said "It will most likely be up by Tuesday, if not, DEFINITELY by Wednesday."
Since he was a nice guy, I said "OK".
And on Wednesday, I made another call to Optus' customer service and asked about my connection.
They told me my connection was not to be connected until Friday.
I blew up.
The poor guy transfered me to the technical support representative whom I continued to abuse with statements of my dissatisfaction until she said "I'll give you a month's credit".
That calmed me down and I asked when I could get my connection. She said after 9am on Thursday.
Which is today.
Good on her for actually getting it right.
Or else I will definitely blow up again.
So, now in total I have 3 months free (the 2 months is from their current promotion) out of my 24 month contract. Muahaha...
Moral of the story is: "Always complain when dissatisfied. When you annoy someone enough, you will get what you want" =P
And for those of you who missed me while I was gone, here's a very yengz pic of me XD