This conversation took place while I was working. A customer walked in with her family, her husband and 2 kids.
As per normal, I greeted them and asked the first question that we're supposed to ask: "Would you like to go on the sushi train (kaiten belt/revolving conveyor belt/turn turn sushi/Japanese merry-go-round/whatever-the-fuck-you-wanna-call-dishes-going-round-and-round-on-a-moving-belt)?"
Her husband wanted to give it a try but the wife gave me a very skeptical and concerned look. And then she asked "Are the sushi fresh?"
I told her yes because it was about 6pm and the chefs were preparing the lot for the dinner crowd.
Then she added "I want really fresh sushi, like cold ones."
In my head I went "WTF?!?!?!?!?!" but my mouth just went "Huh?"
Luckily the husband came to the rescue and said "Honey, fresh sushi is warm, if it's cold it means it has been sitting in the fridge."
OMG, I tried so so so so so so so so so hard not to laugh in her face. ARE YOU STUPID WOMAN?!?!?! DO YOU KNOW HOW SUSHI IS MADE?!?!?!?!?!
HOW CAN FRESH SUSHI BE COLD!??!?!!?!
You don't exactly cook rice using a fridge, dip the nori (seaweed) into ice water and freeze every single goddamned ingredient before rolling it!!!
Yes yes, I know. I'm mean. But hey, this shows that customer service is sooooooooooooo not the field for me.
But it is funny how when a customer walks in and we start shouting "IRASHAIMASE!" ("welcome" in Japanese) and the whole restaurant staff chimes in. That's not the funny part. What's funny is that sometimes when we see that there are no Asians in the shop, one of us (usually my MANAGER) would yell out "DIU LEI LOU MOU" instead.
For those who don't know Cantonese, go ask a friend who does XD